SMALL STEPS REHAB
Pasos Pequeños Rehabilitación
Introducing a game-changer for Workers' Compensation cases:
Field Spanish Speaking Bilingual Nurse Case Managers.
Are you tired of dealing with language barriers and communication gaps when handling workers' comp cases? Look no further! Our team of experienced bilingual nurse case managers is here to revolutionize your process and maximize your return on investment (ROI).
With our Field Bilingual Nurse Case Managers here at Small Steps Rehab, you can expect seamless communication, accurate translations, and efficient case management. By bridging the language gap, we ensure that nothing gets lost in translation, allowing for smooth and effective collaboration between adjusters and injured workers.
But that's not all! Our skilled case managers bring a wealth of medical knowledge to the table. They understand the ins and outs of workers' compensation, enabling them to provide expert guidance and support throughout the entire process. From initial assessments to treatment coordination and claim resolution, our case managers are with you every step of the way.
Our nurses have years of experience in the industry and know how to facilitate MMI and return to work expediently. They have built a critical network of contacts at the treating offices throughout the area and can generally get a specialist appointment within a week or less which means less temporary total disability, a satisfied employer and a claimant who has the best chance of recovery with rapid recovery.
By utilizing our Field Bilingual Nurse Case Managers with Small Steps Rehab, you'll experience improved efficiency, reduced delays, and ultimately, a higher ROI. No more wasted time or resources due to communication hurdles. Our dedicated team is here to help you navigate the complexities of workers' comp cases with ease, ensuring the best outcomes for all parties involved.
Choose to invest in effective communication and expert guidance - choose our Field Bilingual Nurse Case Managers with Small Steps Rehab for your workers' compensation cases. Let us help you achieve exceptional results and unlock the true potential of your claims management process. Contact us today to learn more and take your ROI to new heights!
ALL ABOUT SMALL STEPS REHAB
Small Steps Rehab is the only Case Management company in the tri-state area of Maryland, Virginia and Pennsylvania that focuses solely on the Hispanic Community of injured workers. Our nurses not only speak Spanish but they understand the cultural beliefs that may affect recovery.
A simple example is the use of pain medication.
Many injured workers state “no soy de pastilla” or I do not like to take medication. They have been educated that medications are never good for the body and must be educated that short term use of pain control may be necessary to manage physical therapy and recovery.
Educating on the difference between Tylenol ( the go to pain medication for many Hispanics) and Anti- Inflammatory medications like Ibuprofen, as well as ensuring the injured worker understands that Motrin and Advil are the brand names for Ibuprofen.
Using an English only speaking nurse with an interpreter at the doctor’s office will completely miss the key concerns that may impact the claimant’s recovery.
OUR SERVICES
At Small Steps Rehab, we offer:
An emphasis on Spanish speaking injured workers.
Field and Telephonic Case Management
Catastrophic Case Management with a focus on brain injury/TBI/ Concussion.
Often the needs of a Hispanic catastrophically injured claimant if a newer immigrant may be very different than the needs of another injured workers.
We provide a medical planner in both English and Spanish to each injured worker that they take to each appointment that contains updates from each appointment, medications, allergies and their claim information. It even includes games and inspirational phrases to color to fill the boredom at home.
Assistance with scheduling independent medical evaluations with top physicians in their field.
Assistance with scheduling functional capacity evaluations and work hardening to maximize a claimant’s work capacity and document their work abilities.
Work hardening can be an effective tool to increase self-confidence and decrease anxiety in addition to learning a new way of working with their post injury body to successfully return to work.
TRY US OUT TODAY!
Truly Top-Notch
We offer a 25% discount on our hourly rate for your first referral. A boutique agency can provide much greater touch points for rapid resolution than a large company. We treat each account as family and ensure your every need is met. We will work collaboratively with your insured to create a productive relationship to expedite return to work. We assess each job description and ensure the treating physician addresses modified duty options at each visit.
At Small Steps Rehab, we believe that compassion and patience make a world of difference when it comes to providing quality case management. Active listening using the Stages of Change help target the best approach to meet the claimant where they are.
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MARIQUITA JOY
Owner, Registered Nurse, Masters of Public Health CCM WCCM
Mariquita Joy is the owner and creator of Small Steps Rehab. Working with the Hispanic community for over 25 years, she has a love and passion of education and advocacy. She grew up in Canada and lived in Ecuador for a time and a child. She has been passionate about creating an agency solely focused on the needs of the Hispanic workers, and especially the newer immigrants who are challenged in our healthcare system.
She had held AVP positions for Amerigroup, Director of Case Management for Aetna, helped create the first insurance based coaching program with Humana Insurance. She has directed large community health centers and has worked with special needs children in migrant headstart. She has worked as field case manager for over 14 years.
As a mom to a daughter with brain issues from birth, she is an expert on headaches, concussion and TBI.
Together with her daughter, the have developed a series of workbooks and educational and art therapy materials at all levels of recovery.
She is an author of over 150 books and is available to speak on a variety of topics related to leadership, Motivational Interviewing and Stages of Change, How to target your approach when working with someone spanish speaking, best practices of TBI and CRPS and a variety of other topics. She is an out of the box thinker and outstanding speaker.
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